Privacy Policy
RehabMart uses customer information to understand assistive technology needs, provide guidance, and support assessment-led recommendations.
Information We Collect
We may collect name, phone number, WhatsApp number, city, email, age, approximate weight, functional concerns, safety concerns, photos, videos, measurements, and related case details when shared by the customer, family, caregiver, therapist, clinic, or professional partner.
How We Use Information
Information is used to review the case, understand product suitability, suggest a ready product, configured setup, assessment-required pathway, fitting guidance, delivery support, and follow-up where appropriate.
WhatsApp Communication
Customer data may be shared through WhatsApp for assessment communication. Photos, videos, measurements, and case details should be shared only when the customer or family is comfortable doing so. Alternative communication options may be provided where possible.
Assessment and Suitability
Website guidance is informational and is not a medical diagnosis. Product suitability depends on evaluation, measurements, user condition, caregiver support, home environment, and safe fitting.
Data Storage
Phase-1 website tools may use local browser storage for testing and internal workflow. Local browser data is not a secure production database and should be protected by the device user.
Confidentiality
RehabMart aims to use shared information only for assessment, guidance, configuration, order preparation, delivery, fitting, and follow-up related to the requested support.
Contact
For privacy questions, contact RehabMart through the official WhatsApp or contact details listed on the website.